Reviews for Restotech Water & Fire Damage Restoration Services

• Reviewed By: Lorraine M.
• Location: Montclair, CA
• April 13th, 2024
• This review was copy/pasted from:
  
• Original Review Link: https://g.co/kgs/Ep8mwf1

• Comment: DKI did a beautiful job, our project manager is Luis and he did an amazing job all around but I would like to stand my review to reach those families who have children with special needs. I have a 12-year-old severely autistic son, and those families who can relate know that not only is it difficult to find a company understand our need to but to help. not only did they understand they adjusted their work schedules. There are loud sounds different machine make. And some My son was able to tolerate some he could not. I understand that contractors are on a very strict schedule, so I was blown away at there willingness to adjust and accommodate so that sounds would not increase my sons sensitivity and his ability to except a situation. They would go above and beyond because of his allergies and his asthma. Luis did not make me feel like I was trying to make his life difficult or his work or his job difficult but in fact, he made me feel relieved and stress-free every step of the way. And that’s very difficult with a child that can melt down and not be able to calm him himself. so more than post a review I’d like to thank them for doing a amazing job and taking myself and my children in consideration, and making this a positive experience thanks
• Overall Rating